CRM AI · Home Health & Behavioral Health

Win every referral before your competitor picks up the phone.

HIPAA-compliant CRM AI that responds in minutes, verifies benefits, schedules the visit, and updates the family. Automatically.

  • Instant referral & lead intake
  • AI scheduling for clinicians
  • Insurance verification & auth
  • Auto-generated SOAP & visit notes
+40%
admissions and intakes captured in 60 days
6 min
average inbound response time
−38%
no-show and cancellation rate
<3 wks
from kickoff to live deployment
The problem

Discharge planners call three providers. The first to respond wins.

Faxes go dark at 5pm. Voicemails get ghosted. Every missed inquiry is a paying admission walking to a competitor. Patheown's AI never sleeps, never forgets, and never drops a referral.
What you get

How CRM+ AI Automation Package actually works in your agency.

Referral & lead intake AI

Faxes, portals, web forms, and calls converted into structured records in under 5 minutes.

Scheduling AI

Matches license, payor, geography, and continuity of care. Catches conflicts before they happen.

Insurance verification

Real-time eligibility for Medicare, Medicaid, and commercial. Auth tracking and re-auth reminders built in.

Family communication

Branded SMS and email after every visit and care plan change. No-shows drop. Complaints disappear.

Documentation copilot

OASIS, SOAP, BIRP, and DAP notes pre-filled from clinician voice memos. Always clinician-signed.

EHR integrations

Bi-directional connectors push structured records into the system you already run.

FAQ

Common questions about CRM+ AI Automation Package.

Is Patheown HIPAA compliant?+

Yes. BAA is signed before any data is shared. End-to-end encryption, audit logging on every action, and per-tenant isolation are standard for both home health and behavioral health deployments.

Does it work for solo private practice and group practice?+

Yes. We deploy for solo therapists, group practices, multi-location behavioral health clinics, and large multi-branch home health agencies. The CRM scales from one provider to hundreds.

Will it replace our existing EHR or EMR?+

No. Patheown sits on top of your EHR or EMR and pushes structured data into it. Your clinical system of record does not change.

Free strategy demo

See CRM+ AI Automation Package live in your agency.

Tailored to your real intake, branches, and EHR. No pressure. No generic deck.

BAA signed before day one. HIPAA compliant. Typical response within 1 business day.

Book Free Demo